Frequently Asked Questions

Billing for local Fleets for your Jiffy Lube Stores.  Our services are available to all states in USA and Canada. 

We understand the Jiffy Lube process and can make this very easy. 

Our staff goes above and beyond in providing what you need from us.  We work with integrity in everything we do. And make every effort to communicate to the best of our ability!

We offer a live person when calls come in and not a press # directory.

Clear Billing Solution's is open for communication via Chat, email and phone calls with stores and fleets every hour the Jiffy Lube stores are open.

Clear Billing Solutions will also offer a system for working your local fleet leads and building your fleet business.

Clear Billing Solutions will go above and beyond for our Customer service.  We have worked with the Jiffy Lube System since 2004.  

We understand the importance of the relationships between the Store Franchisee, Stores and Fleet Customers, and work at making that a trusting relationship.

We excel at getting any question or concern answered in a timely fashion.

Customer Portal- a Fleet Customer can go to their portal and look up vehicle history, re-print an invoice, look at the statements and make payments, and can even question a transaction here and communicate your concern.

We offer reporting so the business customer can track what service vehicles are having, intervals and costs.  If we do not have a report needed, just ask and we will do our best at creating it for you.

Customers can edit their profile, set up their schedules for reports, invoices and statements, make changes to their account as the stores would see it (such as fleet rules).

They can send messages to us with their concerns or issues needing attention.

We are working on a dashboard screen for the Fleets to see their own KPIs.

Franchisee Portal- Owners and staff can go in and print many reports that are customizable. Such as aging, activity down to a store level, fleet level and all accounts receivable data.  As well as setting up a schedule of reports to whom and when.

There will be a "dashboard" to be able to see your local fleet activity in a simple easy to understand process.  With the ability to drill down as far as possible to really look at your fleet KPIs.

Clear Billing will work diligently to collect all monies due and create a trustworthy relationship between your local Fleet accounts and the stores and the owners.

We follow all legal requirements on collecting debts.

ACH payments to the Franchisee weekly with easy-to-read reporting; and a Complete and thorough dispute process for adjustments to an account. 

Our system can integrate into your Quickbooks. 

Clear Billing is also working on many ways to market to your Fleet Customers.

We even have the ability to create reports that would be for a CO-OP level (for participating entities)